Privacy Policy
Last updated: January 2026
OpenWorx (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
We may collect the following personal information:
-Name and surname
-Company name
-Email address
-Telephone number
-Billing and payment information
-Website and domain information
-IP address and browser data
Any information voluntarily submitted via contact forms, email, or services
2. How We Use Your Information
We use your information to:
-Provide and manage our services
-Communicate with you regarding enquiries or support
-Process billing and payments
-Improve our website and services
-Comply with legal and regulatory obligations
We do not sell or rent your personal information to third parties.
3. Lawful Processing
Your personal information is processed:
-With your consent
-To fulfill a contract
-To comply with legal obligations
Where we have a legitimate business interest
4. Sharing of Information
We may share your information with trusted third parties only where necessary, such as:
-Hosting and infrastructure providers
-Payment processors
-Domain registrars
-Legal or regulatory authorities (when required by law)
All third parties are required to protect your information and comply with POPIA.
5. Cookies and Tracking
Our website may use cookies and analytics tools to improve user experience and track performance. You may disable cookies in your browser settings, though this may affect functionality.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against:
-Loss
-Unauthorised access
-Misuse
-Disclosure or alteration
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
8. Your Rights
-You have the right to:
-Access your personal information
-Request correction or deletion
-Withdraw consent (where applicable)
-Lodge a complaint with the Information Regulator of South Africa
9. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us via our website or official communication channels.